Civil
Code
Sections 1792-1795.8 (To
Motor Vehicles)
California Lemon Law Civil Code Section
1792. Unless disclaimed in the manner prescribed by this
chapter, every sale of consumer goods that are sold at retail in
this state shall be accompanied by the manufacturer's and the
retail seller's implied warranty that the goods are merchantable.
The retail seller shall have a right of indemnity against the
manufacturer in the amount of any liability under this section.
California Lemon Law Civil Code Section
1792.1. Every sale of consumer goods that are sold at retail
in this state by a manufacturer who has reason to know at the time
of the retail sale that the goods are required for a particular
purpose and that the buyer is relying on the manufacturer's skill
or judgment to select or furnish suitable goods shall be
accompanied by such manufacturer's implied warranty of fitness.
California Lemon Law Civil Code Section
1792.2.
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Every sale of
consumer goods that are sold at retail in this state by a
retailer or distributor who has reason to know at the time of
the retail sale that the goods are required for a particular
purpose, and that the buyer is relying on the retailer's or
distributor's skill or judgment to select or furnish suitable
goods shall be accompanied by such retailer's or distributor's
implied warranty that the goods are fit for that purpose.
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Every sale of
an assistive device sold at retail in this state shall be
accompanied by the retail seller's implied warranty that the
device is specifically fit for the particular needs of the
buyer.
California Lemon Law Civil Code Section
1792.3. No implied warranty of merchantability and, where
applicable, no implied warranty of fitness shall be waived, except
in the case of a sale of consumer goods on an "as is" or
"with all faults" basis where the provisions of this
chapter affecting "as is" or "with all faults"
sales are strictly complied with.
California Lemon Law Civil Code Section
1792.4.
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No sale of
goods, governed by the provisions of this chapter, on an
"as is" or "with all faults" basis, shall
be effective to disclaim the implied warranty of
merchantability or, where applicable, the implied warranty of
fitness, unless a conspicuous writing is attached to the goods
which clearly informs the buyer, prior to the sale, in simple
and concise language of each of the following:
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The goods
are being sold on an "as is" or "with all
faults" basis.
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The entire
risk as to the quality and performance of the goods is
with the buyer.
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Should the
goods prove defective following their purchase, the buyer
and not the manufacturer, distributor, or retailer assumes
the entire cost of all necessary servicing or repair.
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In the event of
sale of consumer goods by means of a mail order catalog, the
catalog offering such goods shall contain the required writing
as to each item so offered in lieu of the requirement of
notification prior to the sale.
California Lemon Law Civil Code Section
1792.5.
Every sale of goods that are governed by the provisions of this
chapter, on an "as is" or "with all faults"
basis, made in compliance with the provisions of this chapter,
shall constitute a waiver by the buyer of the implied warranty of
merchantability and, where applicable, of the implied warranty of
fitness.
California Lemon Law Civil Code Section
1793.
Except as provided in Section 1793.02, nothing in this chapter
shall affect the right of the manufacturer, distributor, or
retailer to make express warranties with respect to consumer
goods. However, a manufacturer, distributor, or retailer, in
transacting a sale in which express warranties are given, may not
limit, modify, or disclaim the Implied warranties guaranteed by
this chapter to the sale of consumer goods.
California Lemon Law Civil Code Section
1793.05. Vehicle manufacturers who alter new vehicles into
house cars shall, in addition to any new product warranty, assume
any warranty responsibility of the original vehicle manufacturer
for any and all components of the finished product which are, by
virtue of any act of the alterer, no longer covered by the
warranty issued by the original vehicle manufacturer.
California Lemon Law Civil Code Section
1793.1.
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Every
manufacturer, distributor, or retailer making express
warranties with respect to consumer goods shall fully set
forth those warranties in simple and readily understood
language, which shall clearly identify the party making
the express warranties, and which shall conform to the
federal standards for disclosure of warranty terms and
conditions set forth in the federal Magnuson-Moss
Warranty-Federal Trade Commission Improvement Act (15
U.S.C. Sec.2301 et seq.), and in the regulations of the
Federal Trade Commission adopted pursuant to the
provisions of that act. If the manufacturer, distributor,
or retailer provides a warranty or product registration
card or form, or an electronic online warranty or product
registration form, to be completed and returned by the
consumer, the card or form shall contain statements, each
displayed in a clear and conspicuous manner, that do all
of the following:
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Every work
order or repair invoice for warranty repairs or service
shall clearly and conspicuously incorporate in 10-point
boldface type the following statement either on the face
of the work order or repair invoice, or on the reverse
side, or on an attachment to the work order or repair
invoice: "A buyer of this product in California has
the right to have this product serviced or repaired during
the warranty period. The warranty period will be extended
for the number of whole days that the product has been out
of the buyer's hands for warranty repairs. If a defect
exists within the warranty period, the warranty will not
expire until the defect has been fixed. The warranty
period will also be extended if the warranty repairs have
not been performed due to delays caused by circumstances
beyond the control of the buyer, or if the warranty
repairs did not remedy the defect and the buyer notifies
the manufacturer or seller of the failure of the repairs
within 60 days after they were completed. If, after a
reasonable number of attempts, the defect has not been
fixed, the buyer may return this product for a replacement
or a refund subject, in either case, to deduction of a
reasonable charge for usage. This time extension does not
affect the protections or remedies the buyer has under
other laws." If the re quired notice is placed on the
reverse side of the work order or repair invoice, the face
of the work order or repair invoice shall include the
following notice in 10-point boldface type: "Notice
to Consumer: Please read important information on
back."
A copy of the work order or repair invoice and any
attachment shall be presented to the buyer at the time
that warranty service or repairs are made.
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No warranty or
product registration card or form, or an electronic online
warranty or product registration form, may be labeled as a
warranty registration or a warranty confirmation.
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The
requirements imposed by this section on the distribution of
any warranty or product registration card or form, or an
electronic online warranty or product registration form, shall
become effective on January 1, 2004.
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This section
does not apply to any warranty or product registration card or
form that was printed prior to January 1, 2004, and was
shipped or included with a product that was placed in the
stream of commerce prior to January 1, 2004.
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Every
manufacturer, distributor, or retailer making express
warranties and who elects to maintain service and repair
facilities within this state pursuant to this chapter shall
perform one or more of the following:
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At the time
of sale, provide the buyer with the name and address of
each service and repair facility within this state.
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At the time
of the sale, provide the buyer with the name and address
and telephone number of a service and repair facility
central directory within this state, or the toll-free
telephone number of a service and repair facility central
directory outside this state. It shall be the duty of the
central directory to provide, upon inquiry, the name and
address of the authorized service and repair facility
nearest the buyer.
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Maintain at
the premises of retail sellers of the warrantor's consumer
goods a current listing of the warrantor's authorized
service and repair facilities, or retail sellers to whom
the consumer goods are to be returned for service and
repair, whichever is applicable, within this state. It
shall be the duty of every retail seller provided with
that listing to provide, on inquiry, the name, address,
and telephone number of the nearest authorized service and
repair facility, or the retail seller to whom the consumer
goods are to be returned for service and repair, whichever
is applicable.
California Lemon Law Civil Code Section
1793.2.
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Every
manufacturer of consumer goods sold in this state and for
which the manufacturer has made an express warranty shall:
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Maintain
in this state sufficient service and repair facilities
reasonably close to all areas where its consumer goods
are sold to carry out the terms of those warranties or
designate and authorize in this state as service and
repair facilities independent repair or service
facilities reasonably close to all areas where its
consumer goods are sold to carry out the terms of the
warranties.
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As a
means of complying with this paragraph, a manufacturer
may enter into warranty service contracts with
independent service and repair facilities. The
warranty service contracts may provide for a fixed
schedule of rates to be charged for warranty service
or warranty repair work. However, the rates fixed by
those contracts shall be in conformity with the
requirements of subdivision (c) of Section 1793.3. The
rates established pursuant to subdivision (c) of
Section 1793.3, between the manufacturer and the
independent service and repair facility, do not
preclude a good faith discount that is reasonably
related to reduced credit and general overhead cost
factors arising from the manufacturer's payment of
warranty charges direct to the independent service and
repair facility. The warranty service contracts
authorized by this paragraph may not be executed to
cover a period of time in excess of one year, and may
be renewed only by a separate, new contract or letter
of agreement between the manufacturer and the
independent service and repair facility.
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In the
event of a failure to comply with paragraph (1) of this
subdivision, be subject to Section 1793.5.
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Make
available to authorized service and repair facilities
sufficient service literature and replacement parts to
effect repairs during the express warranty period.
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Where those
service and repair facilities are maintained in this state and
service or repair of the goods is necessary because they do
not conform with the applicable express warranties, service
and repair shall be commenced within a reasonable time by the
manufacturer or its representative in this state. Unless the
buyer agrees in writing to the contrary, the goods shall be
serviced or repaired so as to conform to the applicable
warranties within 30 days. Delay caused by conditions beyond
the control of the manufacturer or its representatives shall
serve to extend this 30-day requirement. Where delay arises,
conforming goods shall be tendered as soon as possible
following termination of the condition giving rise to the
delay.
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The buyer shall
deliver nonconforming goods to the manufacturer's service and
repair facility within this state, unless, due to reasons of
size and weight, or method of attachment, or method of
installation, or nature of the nonconformity, delivery cannot
reasonably be accomplished. If the buyer cannot return the
nonconforming goods for any of these reasons, he or she shall
notify the manufacturer or its nearest service and repair
facility within the state. Written notice of nonconformity to
the manufacturer or its service and repair facility shall
constitute return of the goods for purposes of this section.
Upon receipt of that notice of nonconformity, the manufacturer
shall, at its option, service or repair the goods at the
buyer's residence, or pick up the goods for service and
repair, or arrange for transporting the goods to its service
and repair facility. All reasonable costs of transporting the
goods when a buyer cannot return them for any of the above
reasons shall be at the manufacturer's expense. The reasonable
costs of transporting nonconforming goods after delivery to
the service and repair facility until return of the goods to
the buyer shall be at the manufacturer's expense.
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Except as
provided in paragraph (2), if the manufacturer or its
representative in this state does not service or repair
the goods to conform to the applicable express warranties
after a reasonable number of attempts, the manufacturer
shall either replace the goods or reimburse the buyer in
an amount equal to the purchase price paid by the buyer,
less that amount directly attributable to use by the buyer
prior to the discovery of the nonconformity.
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If the
manufacturer or its representative in this state is unable
to service or repair a new motor vehicle, as that term is
defined in paragraph (2) of subdivision
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of Section
1793.22, to conform to the applicable express warranties after
a reasonable number of attempts, the manufacturer shall either
promptly replace the new motor vehicle in accordance with
subparagraph (A) or promptly make restitution to the buyer in
accordance with subparagraph (B). However, the buyer shall be
free to elect restitution in lieu of replacement, and in no
event shall the buyer be required by the manufacturer to
accept a replacement vehicle.
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In the case of
replacement, the manufacturer shall replace the buyer's
vehicle with a new motor vehicle substantially identical to
the vehicle replaced. The replacement vehicle shall be
accompanied by all express and implied warranties that
normally accompany new motor vehicles of that specific kind.
The manufacturer also shall pay for, or to, the buyer the
amount of any sales or use tax, license fees, registration
fees, and other official fees which the buyer is obligated to
pay in connection with the replacement, plus any incidental
damages to which the buyer is entitled under Section 1794,
including, but not limited to, reasonable repair, towing, and
rental car costs actually incurred by the buyer.
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In the case of
restitution, the manufacturer shall make restitution in an
amount equal to the actual price paid or payable by the buyer,
including any charges for transportation and
manufacturer-installed options, but excluding non manufacturer
items installed by a dealer or the buyer, and including any
collateral charges such as sales tax, license fees,
registration fees, and other official fees, plus any
incidental damages to which the buyer is entitled under
Section 1794, including, but not limited to, reasonable
repair, towing, and rental car costs actually incurred by the
buyer.
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When the
manufacturer replaces the new motor vehicle pursuant to
subparagraph (A), the buyer shall only be liable to pay the
manufacturer an amount directly attributable to use by the
buyer of the replaced vehicle prior to the time the buyer
first delivered the vehicle to the manufacturer or
distributor, or its authorized service and repair facility for
correction of the problem that gave rise to the nonconformity.
When restitution is made pursuant to subparagraph (B), the
amount to be paid by the manufacturer to the buyer may be
reduced by the manufacturer by that amount directly
attributable to use by the buyer prior to the time the buyer
first delivered the vehicle to the manufacturer or
distributor, or its authorized service and repair facility for
correction of the problem that gave rise to the nonconformity.
The amount directly attributable to use by the buyer shall be
determined by multiplying the actual price of the new motor
vehicle paid or payable by the buyer, including any charges
for transportation and manufacturer-installed options, by a
fraction having as its denominator 120,000 and having as its
numerator the number of miles traveled by the new motor
vehicle prior to the time the buyer first delivered the
vehicle to the manufacturer or distributor, or its authorized
service and repair facility for correction of the problem that
gave rise to the nonconformity. Nothing in this paragraph
shall in any way limit the rights or remedies available to the
buyer under any other law.
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If the
goods cannot practicably be serviced or repaired by the
manufacturer or its representative to conform to the
applicable express warranties because of the method of
installation or because the goods have become so affixed
to real property as to become a part thereof, the
manufacturer shall either replace and install the goods or
reimburse the buyer in an amount equal to the purchase
price paid by the buyer, including installation costs,
less that amount directly attributable to use by the buyer
prior to the discovery of the nonconformity.
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With
respect to claims arising out of deficiencies in the
construction of a new residential dwelling, paragraph (1)
shall not apply to either of the following:
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A
product that is not a manufactured product, as defined
in subdivision (g) of Section 896.
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A claim
against a person or entity that is not the
manufacturer that originally made the express warranty
for that manufactured product.
California Lemon Law Civil Code Section
1793.22.
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This section
shall be known and may be cited as the Tanner Consumer
Protection Act.
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It shall be
presumed that a reasonable number of attempts have been made
to conform a new motor vehicle to the applicable express
warranties if, within 18 months from delivery to the buyer or
18,000 miles on the odometer of the vehicle, whichever occurs
first, one or more of the following occurs:
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The same
nonconformity results in a condition that is likely to
cause death or serious bodily injury if the vehicle is
driven and the nonconformity has been subject to repair
two or more times by the manufacturer or its agents, and
the buyer or lessee has at least once directly notified
the manufacturer of the need for the repair of the
nonconformity.
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The same
nonconformity has been subject to repair four or more
times by the manufacturer or its agents and the buyer has
at least once directly notified the manufacturer of the
need for the repair of the nonconformity.
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The vehicle
is out of service by reason of repair of nonconformities
by the manufacturer or its agents for a cumulative total
of more than 30 calendar days since delivery of the
vehicle to the buyer. The 30-day limit shall be extended
only if repairs cannot be performed due to conditions
beyond the control of the manufacturer or its agents. The
buyer shall be required to directly notify the
manufacturer pursuant to paragraphs (1) and (2) only if
the manufacturer has clearly and conspicuously disclosed
to the buyer, with the warranty or the owner's manual, the
provisions of this section and that of subdivision (d) of
Section 1793.2, including the requirement that the buyer
must notify the manufacturer directly pursuant to
paragraphs (1) and (2). The notification, if required,
shall be sent to the address, if any, specified clearly
and conspicuously by the manufacturer in the warranty or
owner's manual. This presumption shall be a rebuttable
presumption affecting the burden of proof, and it may be
asserted by the buyer in any civil action, including an
action in small claims court, or other formal or informal
proceeding.
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If a qualified
third-party dispute resolution process exists, and the buyer
receives timely notification in writing of the availability of
that qualified third-party dispute resolution process with a
description of its operation and effect, the presumption in
subdivision (b) may not be asserted by the buyer until after
the buyer has initially resorted to the qualified third-party
dispute resolution process as required in subdivision (d).
Notification of the availability of the qualified third-party
dispute resolution process is not timely if the buyer suffers
any prejudice resulting from any delay in giving the
notification. If a qualified third-party dispute resolution
process does not exist, or if the buyer is dissatisfied with
that third-party decision, or if the manufacturer or its agent
neglects to promptly fulfill the terms of the qualified
third-party dispute resolution process decision after the
decision is accepted by the buyer, the buyer may assert the
presumption provided in subdivision (b) in an action to
enforce the buyer's rights under subdivision (d) of Section
1793.2. The findings and decision of a qualified third-party
dispute resolution process shall be admissible in evidence in
the action without further foundation. Any period of
limitation of actions under any federal or California laws
with respect to any person shall be extended for a period
equal to the number of days between the date a complaint is
filed with a third-party dispute resolution process and the
date of its decision or the date before which the manufacturer
or its agent is required by the decision to fulfill its terms
if the decision is accepted by the buyer, whichever occurs
later.
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A qualified
third-party dispute resolution process shall be one that does
all of the following:
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Complies
with the minimum requirements of the Federal Trade
Commission for informal dispute settlement procedures as
set forth in Part 703 of Title 16 of the Code of Federal
Regulations, as those regulations read on January 1, 1987.
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Renders
decisions which are binding on the manufacturer if the
buyer elects to accept the decision.
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Prescribes
a reasonable time, not to exceed 30 days after the
decision is accepted by the buyer, within which the
manufacturer or its agent must fulfill the terms of its
decisions.
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Provides
arbitrators who are assigned to decide disputes with
copies of, and instruction in, the provisions of the
Federal Trade Commission's regulations in Part 703 of
Title 16 of the Code of Federal Regulations as those
regulations read on January 1, 1987, Division 2
(commencing with Section 2101) of the Commercial Code, and
this chapter.
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Requires
the manufacturer, when the process orders, under the terms
of this chapter, either that the nonconforming motor
vehicle be replaced if the buyer consents to this remedy
or that restitution be made to the buyer, to replace the
motor vehicle or make restitution in accordance with
paragraph (2) of subdivision (d) of Section 1793.2.
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Provides,
at the request of the arbitrator or a majority of the
arbitration panel, for an inspection and written report on
the condition of a nonconforming motor vehicle, at no cost
to the buyer, by an automobile expert who is independent
of the manufacturer.
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Takes into
account, in rendering decisions, all legal and equitable
factors, including, but not limited to, the written
warranty, the rights and remedies conferred in regulations
of the Federal Trade Commission contained in Part 703 of
Title 16 of the Code of Federal Regulations as those
regulations read on January 1, 1987, Division 2
(commencing with Section 2101) of the Commercial Code,
this chapter, and any other equitable considerations
appropriate in the circumstances. Nothing in this chapter
requires that, to be certified as a qualified third-party
dispute resolution process pursuant to this section,
decisions of the process must consider or provide remedies
in the form of awards of punitive damages or multiple
damages, under subdivision (c) of Section 1794, or of
attorneys' fees under subdivision (d) of Section 1794, or
of consequential damages other than as provided in
subdivisions (a) and (b) of Section 1794, including, but
not limited to, reasonable repair, towing, and rental car
costs actually incurred by the buyer.
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Requires
that no arbitrator deciding a dispute may be a party to
the dispute and that no other person, including an
employee, agent, or dealer for the manufacturer, may be
allowed to participate substantively in the merits of any
dispute with the arbitrator unless the buyer is allowed to
participate also. Nothing in this subdivision prohibits
any member of an arbitration board from deciding a
dispute.
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Obtains and
maintains certification by the Department of Consumer
Affairs pursuant to Chapter 9 (commencing with Section
472) of Division 1 of the Business and Professions Code.
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For the
purposes of subdivision (d) of Section 1793.2 and this
section, the following terms have the following meanings:
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"Nonconformity"
means a nonconformity which substantially impairs the use,
value, or safety of the new motor vehicle to the buyer or
lessee.
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"New
motor vehicle" means a new motor vehicle that is
bought or used primarily for personal, family, or
household purposes. "New motor vehicle" also
means a new motor vehicle with a gross vehicle weight
under 10,000 pounds that is bought or used primarily for
business purposes by a person, including a partnership,
limited liability company, corporation, association, or
any other legal entity, to which not more than five motor
vehicles are registered in this state. "New motor
vehicle" includes the chassis, chassis cab, and that
portion of a motor home devoted to its propulsion, but
does not include any portion designed, used, or maintained
primarily for human habitation, a dealer-owned vehicle and
a "demonstrator" or other motor vehicle sold
with a manufacturer's new car warranty but does not
include a motorcycle or a motor vehicle which is not
registered under the Vehicle Code because it is to be
operated or used exclusively off the highways. A
demonstrator is a vehicle assigned by a dealer for the
purpose of demonstrating qualities and characteristics
common to vehicles of the same or similar model and type.
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"Motor
home" means a vehicular unit built on, or permanently
attached to, a self-propelled motor vehicle chassis,
chassis cab, or van, which becomes an integral part of the
completed vehicle, designed for human habitation for
recreational or emergency occupancy.
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Except as
provided in paragraph (2), no person shall sell, either at
wholesale or retail, lease, or transfer a motor vehicle
transferred by a buyer or lessee to a manufacturer
pursuant to paragraph (2) of subdivision (d) of Section
1793.2 or a similar statute of any other state, unless the
nature of the nonconformity experienced by the original
buyer or lessee is clearly and conspicuously disclosed to
the prospective buyer, lessee, or transferee, the
nonconformity is corrected, and the manufacturer warrants
to the new buyer, lessee, or transferee in writing for a
period of one year that the motor vehicle is free of that
nonconformity. Except for the requirement that the nature
of the nonconformity be disclosed to the transferee,
paragraph (1) does not apply to the transfer of a motor
vehicle to an educational institution if the purpose of
the transfer is to make the motor vehicle available for
use in automotive repair courses.
California Lemon Law Civil Code Section
1793.23.
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The Legislature
finds and declares all of the following:
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That the
expansion of state warranty laws covering new and used
cars has given important and valuable protection to
consumers.
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That, in
states without this valuable warranty protection, used and
irrepairable motor vehicles are being resold in the
marketplace without notice to the subsequent purchaser.
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That other
states have addressed this problem by requiring notices on
the title of these vehicles or other notice procedures to
warn consumers that the motor vehicles were repurchased by
a dealer or manufacturer because the vehicle could not be
repaired in a reasonable length of time or a reasonable
number of repair attempts or the dealer or manufacturer
was not willing to repair the vehicle.
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That these
notices serve the interests of consumers who have a right
to information relevant to their buying decisions.
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That the
disappearance of these notices upon the transfer of title
from another state to this state encourages the transport
of "lemons" to this state for sale to the
drivers of this state.
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This section
and Section 1793.24 shall be known, and may be cited as, the
Automotive Consumer Notification Act.
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Any
manufacturer who reacquires or assists a dealer or lienholder
to reacquire a motor vehicle registered in this state, any
other state, or a federally administered district shall, prior
to any sale, lease, or transfer of the vehicle in this state,
or prior to exporting the vehicle to another state for sale,
lease, or transfer if the vehicle was registered in this state
and reacquired pursuant to paragraph (2) of subdivision (d) of
Section 1793.2, cause the vehicle to be retitled in the name
of the manufacturer, request the Department of Motor Vehicles
to inscribe the ownership certificate with the notation
"Lemon Law Buyback," and affix a decal to the
vehicle in accordance with Section 11713.12 of the Vehicle
Code if the manufacturer knew or should have known that the
vehicle is required by law to be replaced, accepted for
restitution due to the failure of the manufacturer to conform
the vehicle to applicable warranties pursuant to paragraph (2)
of subdivision (d) of Section 1793.2, or accepted for
restitution by the manufacturer due to the failure of the
manufacturer to conform the vehicle to warranties required by
any other applicable law of the state, any other state, or
federal law.
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Any
manufacturer who reacquires or assists a dealer or lienholder
to reacquire a motor vehicle in response to a request by the
buyer or lessee that the vehicle be either replaced or
accepted for restitution because the vehicle did not conform
to express warranties shall, prior to the sale, lease, or
other transfer of the vehicle, execute and deliver to the
subsequent transferee a notice and obtain the transferee's
written acknowledgment of a notice, as prescribed by Section
1793.24.
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Any person,
including any dealer, who acquires a motor vehicle for resale
and knows or should have known that the vehicle was reacquired
by the vehicle's manufacturer in response to a request by the
last retail owner or lessee of the vehicle that it be replaced
or accepted for restitution because the vehicle did not
conform to express warranties shall, prior to the sale, lease,
or other transfer, execute and deliver to the subsequent
transferee a notice and obtain the transferee's written
acknowledgment of a notice, as prescribed by Section 1793.24.
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Any person,
including any manufacturer or dealer, who sells, leases, or
transfers ownership of a motor vehicle when the vehicle's
ownership certificate is inscribed with the notation
"Lemon Law Buyback" shall, prior to the sale, lease,
or ownership transfer of the vehicle, provide the transferee
with a disclosure statement signed by the transferee that
states: "THIS VEHICLE WAS REPURCHASED BY ITS MANUFACTURER
DUE TO A DEFECT IN THE VEHICLE PURSUANT TO CONSUMER WARRANTY
LAWS. THE TITLE TO THIS VEHICLE HAS BEEN PERMANENTLY BRANDED
WITH THE NOTATION "LEMON LAW BUYBACK'."
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The disclosure
requirements in subdivisions (d), (e), and (f) are cumulative
with all other consumer notice requirements and do not relieve
any person, including any dealer or manufacturer, from
complying with any other applicable law, including any
requirement of subdivision (f) of Section 1793.22.
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For purposes of
this section, "dealer" means any person engaged in
the business of selling, offering for sale, or negotiating the
retail sale of, a used motor vehicle or selling motor vehicles
as a broker or agent for another, including the officers,
agents, and employees of the person and any combination or
association of dealers.
California Lemon Law Civil Code Section
1793.24.
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The notice
required in subdivisions (d) and (e) of Section 1793.23 shall
be prepared by the manufacturer of the reacquired vehicle and
shall disclose all of the following:
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Year, make,
model, and vehicle identification number of the vehicle.
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Whether the
title to the vehicle has been inscribed with the notation
"Lemon Law Buyback."
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The nature
of each nonconformity reported by the original buyer or
lessee of the vehicle.
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Repairs, if
any, made to the vehicle in an attempt to correct each
nonconformity reported by the original buyer or lessee.
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The notice
shall be on a form 81/2 x 11 inches in size and printed in no
smaller than 10-point black type on a white background. The
form shall only contain the following information prior to it
being filled out by the manufacturer:
California Lemon Law
WARRANTY BUYBACK NOTICE
(Check One)
/__/ This
vehicle was repurchased by the vehicle's manufacturer after
the last retail owner or lessee requested its repurchase due
to the problem(s) listed below.
/__/ THIS
VEHICLE WAS REPURCHASED BY ITS MANUFACTURER DUE TO A DEFECT IN
THE VEHICLE PURSUANT TO CONSUMER WARRANTY LAWS. THE TITLE TO
THIS VEHICLE HAS BEEN PERMANENTLY BRANDED WITH THE NOTATION
"LEMON LAW BUYBACK." Under California law, the
manufacturer must warrant to you, for a one year period, that
the vehicle is free of the problem (s). listed below.
___________________________________________________________
|V.I.N. |Year |
Make | Model |
|__________________________|________|__________|____________|
___________________________________________________________
| Problem(s) Reported by | Repairs Made, if any, to |
| Original Owner | Correct Reported Problem(s) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|___________________________|_______________________________|
Signature of
Manufacturer
Date
_______________________________________________ ____________
Signature of
Dealer(s)
Date
_______________________________________________ ____________
_______________________________________________ ____________
_______________________________________________ ____________
Signature of
Retail Buyer or Lessee
Date
_______________________________________________ ____________
_______________________________________________ ____________
-
The
manufacturer shall provide an executed copy of the notice to
the manufacturer's transferee. Each transferee, including a
dealer, to whom the motor vehicle is transferred prior to its
sale to a retail buyer or lessee shall be provided an executed
copy of the notice by the previous transferor.
California Lemon Law Civil Code Section
1793.25.
-
Notwithstanding
Part 1 (commencing with Section 6001) of Division 2 of the
Revenue and Taxation Code, the State Board of Equalization
shall reimburse the manufacturer of a new motor vehicle for an
amount equal to the sales tax which the manufacturer pays to
or for the buyer when providing a replacement vehicle pursuant
to subparagraph (A) of paragraph (2) of subdivision (d) of
Section 1793.2 or includes in making restitution to the buyer
pursuant to subparagraph (B) of paragraph (2) of subdivision
(d) of Section 1793.2, when satisfactory proof is provided
that the retailer of the motor vehicle for which the
manufacturer is making restitution has reported and paid the
sales tax on the gross receipts from the sale of that motor
vehicle and the manufacturer provides satisfactory proof that
it has complied with subdivision (c) of Section 1793.23. The
State Board of Equalization may adopt rules and regulations to
carry out, facilitate compliance with, or prevent
circumvention or evasion of, this section.
-
Nothing in this
section shall in any way change the application of the sales
and use tax to the gross receipts and the sales price from the
sale, and the storage, use, or other consumption, in this
state or tangible personal property pursuant to Part 1
(commencing with Section 6001) of Division 2 of the Revenue
and Taxation Code.
-
The
manufacturer's claim for reimbursement and the board's
approval or denial of the claim shall be subject to the
provisions of Article 1 (commencing with Section 6901) of
Chapter 7 of Part 1 of Division 2 of the Revenue and Taxation
Code, except Sections 6902.1, 6903, 6907, and 6908 thereof,
insofar as those provisions are not inconsistent with this
section.
California Lemon Law Civil Code Section
1793.26.
-
Any automobile
manufacturer, importer, distributor, dealer, or lien holder
who reacquires, or who assists in reacquiring, a motor
vehicle, whether by judgment, decree, arbitration award,
settlement agreement, or voluntary agreement, is prohibited
from doing either of the following:
-
Requiring,
as a condition of the reacquisition of the motor vehicle,
that a buyer or lessee who is a resident of this state
agree not to disclose the problems with the vehicle
experienced by the buyer or lessee or the non-financial
terms of the reacquisition.
-
Including,
in any release or other agreement, whether prepared by the
manufacturer, importer, distributor, dealer, or lien
holder, for signature by the buyer or lessee, a
confidentiality clause, gag clause, or similar clause
prohibiting the buyer or lessee from disclosing
information to anyone about the problems with the vehicle,
or the non-financial terms of the reacquisition of the
vehicle by the manufacturer, importer, distributor,
dealer, or lien holder.
-
Any
confidentiality clause, gag clause, or similar clause in such
a release or other agreement in violation of this section
shall be null and void as against the public policy of this
state.
-
Nothing in this
section is intended to prevent any confidentiality clause, gag
clause, or similar clause regarding the financial terms of the
reacquisition of the vehicle.
California Lemon Law Civil Code Section
1793.3.
If the manufacturer
of consumer goods sold in this state for which the manufacturer
has made an express warranty does not provide service and repair
facilities within this state pursuant to subdivision (a) of
Section 1793.2, or does not make available to authorized service
and repair facilities service literature and replacement parts
sufficient to effect repair during the express warranty period,
the buyer of such manufacturer's nonconforming goods may follow
the course of action prescribed in either subdivision (a), (b), or
(c), below, as follows:
-
Return the
nonconforming consumer goods to the retail seller thereof. The
retail seller shall do one of the following:
-
Service or
repair the nonconforming goods to conform to the
applicable warranty.
-
Direct the
buyer to a reasonably close independent repair or service
facility willing to accept service or repair under this
section.
-
Replace the
nonconforming goods with goods that are identical or
reasonably equivalent to the warranted goods.
-
Refund to
the buyer the original purchase price less that amount
directly attributable to use by the buyer prior to the
discovery of the nonconformity.
-
Return the
nonconforming consumer goods to any retail seller of like
goods of the same manufacturer within this state who may do
one of the following:
-
Service or
repair the nonconforming goods to conform to the
applicable warranty.
-
Direct the
buyer to a reasonably close independent repair or service
facility willing to accept service or repair under this
section.
-
Replace the
nonconforming goods with goods that are identical or
reasonably equivalent to the warranted goods.
-
Refund to
the buyer the original purchase price less that amount
directly attributable to use by the buyer prior to the
discovery of the nonconformity.
-
Secure the
services of an independent repair or service facility for the
service or repair of the nonconforming consumer goods, when
service or repair of the goods can be economically
accomplished. In that event the manufacturer shall be liable
to the buyer, or to the independent repair or service facility
upon an assignment of the buyer's rights, for the actual and
reasonable cost of service and repair, including any cost for
parts and any reasonable cost of transporting the goods or
parts, plus a reasonable profit. It shall be a rebuttable
presumption affecting the burden of producing evidence that
the reasonable cost of service or repair is an amount equal to
that which is charged by the independent service dealer for
like services or repairs rendered to service or repair
customers who are not entitled to warranty protection. Any
waiver of the liability of a manufacturer shall be void and
unenforceable.
The course of action prescribed in this subdivision shall be
available to the buyer only after the buyer has followed the
course of action prescribed in either subdivision (a) or (b)
and such course of action has not furnished the buyer with
appropriate relief. In no event, shall the provisions of this
subdivision be available to the buyer with regard to consumer
goods with a wholesale price to the retailer of less than
fifty dollars ($50). In no event shall the buyer be
responsible or liable for service or repair costs charged by
the independent repair or service facility which accepts
service or repair of nonconforming consumer goods under this
section. Such independent repair or service facility shall
only be authorized to hold the manufacturer liable for such
costs.
-
A retail seller
to which any nonconforming consumer good is returned pursuant
to subdivision (a) or (b) shall have the option of providing
service or repair itself or directing the buyer to a
reasonably close independent repair or service facility
willing to accept service or repair under this section. In the
event the retail seller directs the buyer to an independent
repair or service facility, the manufacturer shall be liable
for the reasonable cost of repair services in the manner
provided in subdivision (c).
-
In the event a
buyer is unable to return nonconforming goods to the retailer
due to reasons of size and weight, or method of attachment, or
method of installation, or nature of the nonconformity, the
buyer shall give notice of the nonconformity to the retailer.
Upon receipt of such notice of nonconformity the retailer
shall, at its option, service or repair the goods at the
buyer's residence, or pick up the goods for service or repair,
or arrange for transporting the goods to its place of
business. The reasonable costs of transporting the goods shall
be at the retailer' s expense. The retailer shall be entitled
to recover all such reasonable costs of transportation from
the manufacturer pursuant to Section 1793.5. The reasonable
costs of transporting nonconforming goods after delivery to
the retailer until return of the goods to the buyer, when
incurred by a retailer, shall be recoverable from the
manufacturer pursuant to Section 1793.5. Written notice of
nonconformity to the retailer shall constitute return of the
goods for the purposes of subdivisions (a) and (b).
-
The
manufacturer of consumer goods with a wholesale price to the
retailer of fifty dollars ($50) or more for which the
manufacturer has made express warranties shall provide written
notice to the buyer of the courses of action available to him
under subdivision (a), (b), or (c).
California Lemon Law Civil Code Section
1793.35.
-
Where the
retail sale of clothing or consumables is accompanied by an
express warranty and such items do not conform with the terms
of the express warranty, the buyer thereof may return the
goods within 30 days of purchase or the period specified in
the warranty, whichever is greater. The manufacturer may, in
the express warranty, direct the purchaser to return
nonconforming goods to a retail seller of like goods of the
same manufacturer for replacement.
-
When clothing
or consumables are returned to a retail seller for the reason
that they do not conform to an express warranty, the retailer
shall replace the nonconforming goods where the manufacturer
has directed replacement in the express warranty. In the event
the manufacturer has not directed replacement in the express
warranty, the retailer may replace the nonconforming goods or
reimburse the buyer in an amount equal to the purchase price
paid by the buyer for the goods, at the option of the
retailer. Costs of reimbursement or replacement are
recoverable by a retailer from the manufacturer in the manner
provided in Section 1793.5.
-
Where the
retail sale of draperies is not accompanied by an express
warranty and the sale of such draperies is accompanied by a
conspicuous writing disclaiming the retailer's implied
warranty of merchantability on the fabric, the retailer's
implied warranty of merchantability shall not apply to the
fabric.
California Lemon Law Civil Code Section
1793.4.
Where an option is exercised in favor of service and repair under
Section 1793.3, such service and repair must be commenced within a
reasonable time, and, unless the buyer agrees in writing to the
contrary, goods conforming to the applicable express warranties
shall be tendered within 30 days. Delay caused by conditions
beyond the control of the retail seller or his representative
shall serve to extend this 30-day requirement. Where such a delay
arises, conforming goods shall be tendered as soon as possible
following termination of the condition giving rise to the delay.
California Lemon Law Civil Code Section
1793.5.
Every manufacturer making express warranties who does not provide
service and repair facilities within this state pursuant to
subdivision (a) of Section 1793.2 shall be liable as prescribed in
this section to every retail seller of such manufacturer's goods
who incurs obligations in giving effect to the express warranties
that accompany such manufacturer's consumer goods. The amount of
such liability shall be determined as follows:
-
In the event of
replacement, in an amount equal to the actual cost to the
retail seller of the replaced goods, and cost of transporting
the goods, if such costs are incurred plus a reasonable
handling charge.
-
In the event of
service and repair, in an amount equal to that which would be
received by the retail seller for like service rendered to
retail consumers who are not entitled to warranty protection,
including actual and reasonable costs of the service and
repair and the cost of transporting the goods, if such costs
are incurred, plus a reasonable profit.
-
In the event of
reimbursement under subdivision (a) of Section 1793.3, in an
amount equal to that reimbursed to the buyer, plus a
reasonable handling charge.
California Lemon Law Civil Code Section
1793.6.
Except as otherwise provided in the terms of a warranty service
contract, as specified in subdivision (a) of Section 1793.2,
entered into between a manufacturer and an independent service and
repair facility, every manufacturer making express warranties
whose consumer goods are sold in this state shall be liable as
prescribed in this section to every independent serviceman who
performs services or incurs obligations in giving effect to the
express warranties that accompany such manufacturer's consumer
goods whether the independent serviceman is acting as an
authorized service and repair facility designated by the
manufacturer pursuant to paragraph (1) of subdivision (a) of
Section 1793.2 or is acting as an independent serviceman pursuant
to subdivisions (c) and (d) of Section 1793.3. The amount of such
liability shall be an amount equal to the actual and reasonable
costs of the service and repair, including any cost for parts and
any reasonable cost of transporting the goods or parts, plus a
reasonable profit. It shall be a rebuttable presumption affecting
the burden of producing evidence that the reasonable cost of
service or repair is an amount equal to that which is charged by
the independent serviceman for like services or repairs rendered
to service or repair customers who are not entitled to warranty
protection. Any waiver of the liability of a manufacturer shall be
void and unenforceable.
California Lemon Law Civil Code Section
1794.
-
Any buyer of
consumer goods who is damaged by a failure to comply with any
obligation under this chapter or under an implied or express
warranty or service contract may bring an action for the
recovery of damages and other legal and equitable relief.
-
The measure of
the buyer's damages in an action under this section shall
include the rights of replacement or reimbursement as set
forth in subdivision (d) of Section 1793.2, and the following:
-
Where the
buyer has rightfully rejected or justifiably revoked
acceptance of the goods or has exercised any right to
cancel the sale, Sections 2711, 2712, and 2713 of the
Commercial Code shall apply.
-
Where the
buyer has accepted the goods, Sections 2714 and 2715 of
the Commercial Code shall apply, and the measure of
damages shall include the cost of repairs necessary to
make the goods conform.
-
If the buyer
establishes that the failure to comply was willful, the
judgment may include, in addition to the amounts recovered
under subdivision (a), a civil penalty which shall not exceed
two times the amount of actual damages. This subdivision shall
not apply in any class action under Section 382 of the Code of
Civil Procedure or under Section 1781, or with respect to a
claim based solely on a breach of an implied warranty.
-
If the buyer
prevails in an action under this section, the buyer shall be
allowed by the court to recover as part of the judgment a sum
equal to the aggregate amount of costs and expenses, including
attorney's fees based on actual time expended, determined by
the court to have been reasonably incurred by the buyer in
connection with the commencement and prosecution of such
action.
-
-
Except as
otherwise provided in this subdivision, if the buyer
establishes a violation of paragraph (2) of subdivision
(d) of Section 1793.2, the buyer shall recover damages and
reasonable attorney's fees and costs, and may recover a
civil penalty of up to two times the amount of damages.
-
If the
manufacturer maintains a qualified third-party dispute
resolution process which substantially complies with
Section 1793.22, the manufacturer shall not be liable for
any civil penalty pursuant to this subdivision.
-
After the
occurrence of the events giving rise to the presumption
established in subdivision (b) of Section 1793.22, the
buyer may serve upon the manufacturer a written notice
requesting that the manufacturer comply with paragraph (2)
of subdivision (d) of Section 1793.2. If the buyer fails
to serve the notice, the manufacturer shall not be liable
for a civil penalty pursuant to this subdivision.
-
If the
buyer serves the notice described in paragraph (3) and the
manufacturer complies with paragraph (2) of subdivision
(d) of Section 1793.2 within 30 days of the service of
that notice, the manufacturer shall not be liable for a
civil penalty pursuant to this subdivision.
-
If the
buyer recovers a civil penalty under subdivision (c), the
buyer may not also recover a civil penalty under this
subdivision for the same violation.
California Lemon Law Civil Code Section
1794.1.
-
Any retail
seller of consumer goods injured by the willful or repeated
violation of the provisions of this chapter may bring an
action for the recovery of damages. Judgment may be entered
for three times the amount at which the actual damages are
assessed plus reasonable attorney fees.
-
Any independent
serviceman of consumer goods injured by the willful or
repeated violation of the provisions of this chapter may bring
an action for the recovery of damages. Judgment may be entered
for three times the amount at which the actual damages are
assessed plus reasonable attorney fees.
California Lemon Law Civil Code Section
1794.3. The provisions of this chapter shall not apply to any
defect or nonconformity in consumer goods caused by the
unauthorized or unreasonable use of the goods following sale.
California Lemon Law Civil Code Section
1794.4.
-
Nothing in this
chapter shall be construed to prevent the sale of a service
contract to the buyer in addition to or in lieu of an express
warranty if that contract fully and conspicuously discloses in
simple and readily understood language the terms, conditions,
and exclusions of that contract, provided that nothing in this
section shall apply to a home protection contract issued by a
home protection company that is subject to Part 7 (commencing
with Section 12740) of Division 2 of the Insurance Code.
-
Except as
otherwise expressly provided in the service contract, every
service contract shall obligate the service contractor to
provide to the buyer of the product all of the services and
functional parts that may be necessary to maintain proper
operation of the entire product under normal operation and
service for the duration of the service contract and without
additional charge.
-
The service
contract shall contain all of the following items of
information:
-
A clear
description and identification of the covered product.
-
The point
in time or event when the term of the service contract
commences, and its duration measured by elapsed time or an
objective measure of use.
-
If the
enforceability of the service contract is limited to the
original buyer or is limited to persons other than every
consumer owner of the covered product during the term of
the service contract, a description of the limits on
transfer or assignment of the service contract.
-
A statement
of the general obligation of the service contractor in the
same language set forth in subdivision (b), with equally
clear and conspicuous statements of the following:
-
Any
services, parts, characteristics, components,
properties, defects, malfunctions, causes, conditions,
repairs, or remedies that are excluded from the scope
of the service contract.
-
Any
other limits on the application of the language in
subdivision (b) such as a limit on the total number of
service calls.
-
Any
additional services that the service contractor will
provide.
-
Whether
the obligation of the service contractor includes
preventive maintenance and, if so, the nature and
frequency of the preventive maintenance that the
service contractor will provide.
-
Whether
the buyer has an obligation to provide preventive
maintenance or perform any other obligations and, if
so, the nature and frequency of the preventive
maintenance and of any other obligations, and the
consequences of any noncompliance.
-
A
step-by-step explanation of the procedure that the buyer
should follow in order to obtain performance of any
obligation under the service contract including the
following:
-
The
full legal and business name of the service
contractor.
-
The
mailing address of the service contractor.
-
The
persons or class of persons that are authorized to
perform service.
-
The
name or title and address of any agent, employee, or
department of the service contractor that is
responsible for the performance of any obligations.
-
The
method of giving notice to the service contractor of
the need for service.
-
Whether
in-home service is provided or, if not, whether the
costs of transporting the product, for service or
repairs will be paid by the service contractor.
-
If the
product must be transported to the service contractor,
either the place where the product may be delivered
for service or repairs or a toll-free telephone number
that the buyer may call to obtain that information.
-
All
other steps that the buyer must take to obtain
service.
-
All
fees, charges, and other costs that the buyer must pay
to obtain service
-
An
explanation of the steps that the service contractor will
take to carry out its obligations under the service
contract.
-
A
description of any right to cancel the contract if the
buyer returns the product or the product is sold, lost,
stolen, or destroyed, or, if there is no right to cancel
or the right to cancel is limited, a statement of the
fact.
-
Information
respecting the availability of any informal dispute
settlement process.
-
Subdivisions
(b) and (c) are applicable to service contracts on new or used
home appliances and home electronic products entered into on
or after July 1, 1989. They are applicable to service
contracts on all other new or used products entered into on
and after July 1, 1991.
-
This section
shall become operative on January 1, 2008.
California Lemon Law Civil Code Section
1794.41.
California Lemon Law Civil Code Section
1794.5. The provisions of this chapter shall not preclude a
manufacturer making express warranties from suggesting methods of
effecting service and repair, in accordance with the terms and
conditions of the express warranties, other than those required by
this chapter.
California Lemon Law Civil Code Section
1795. If express warranties are made by persons other than the
manufacturer of the goods, the obligation of the person making
such warranties shall be the same as that imposed on the
manufacturer under this chapter.
California Lemon Law Civil Code Section
1795.1. This chapter shall apply to any equipment or
mechanical, electrical, or thermal component of a system designed
to heat, cool or otherwise condition air, but, with that
exception, shall not apply to the system as a whole where such a
system becomes a fixed part of a structure.
California Lemon Law Civil Code Section
1795.4.
For the purposes of this chapter only, the following rules apply
to leases of both new and used consumer goods:
-
If express
warranties are regularly furnished to purchasers of
substantially the same kind of goods, (1) those warranties
will be deemed to apply to the leased goods and (2) the lessor
and lessee shall each be deemed to be the first purchaser of
the goods for the purpose of any warranty provision limiting
warranty benefits to the original purchaser.
-
The lessee of
goods has the same rights under this chapter against the
manufacturer and any person making express warranties that the
lessee would have had under this chapter if the goods had been
purchased by the lessee, and the manufacturer and any person
making express warranties have the same duties and obligations
under this chapter with respect to the goods that such
manufacturer and other person would have had under this
chapter if the goods had been sold to the lessee.
-
If a lessor
leases goods to a lessee from the lessor's inventory, the
lessee has the same rights under this chapter against the
lessor that the lessee would have had if the goods had been
purchased by the lessee, and the lessor has the same duties
and obligations under this chapter with respect to the goods
that the lessor would have had under this chapter if the goods
had been sold to the lessee. For purposes of this section,
"inventory" shall include both goods in the lessor's
possession prior to negotiation of the lease and goods ordered
from another party in order to lease those goods to the lessee
where the lessor is a dealer in goods of that type.
-
If a lessor
leases goods to a lessee which the lessor acquires other than
from the lessor's inventory, the lessee has the same rights
under this chapter against the seller of the goods to the
lessor that the lessee would have had under this chapter if
the goods had been purchased by the lessee from the seller,
and the seller of the goods to the lessor has the same duties
and obligations under this chapter with respect to the goods
that the seller would have had under this chapter if the goods
had been purchased by the lessee from the seller.
-
A lessor who
re-leases goods to a new lessee and does not retake possession
of the goods prior to consummation of the re-lease may,
notwithstanding the provisions of Section 1793, disclaim as to
that lessee any and all warranties created by this chapter by
conspicuously disclosing in the lease that these warranties
are disclaimed.
-
A lessor who
has obligations to the lessee with relation to warranties in
connection with a lease of goods and the seller of goods to a
lessor have the same rights and remedies against the
manufacturer and any person making express warranties that a
seller of the goods would have had if the seller had sold the
goods to the lessee.
California Lemon Law Civil Code Section
1795.5. Notwithstanding the provisions of subdivision (a) of
Section 1791 defining consumer goods to mean "new"
goods, the obligation of a distributor or retail seller of used
consumer goods in a sale in which an express warranty is given
shall be the same as that imposed on manufacturers under this
chapter except:
-
It shall be the
obligation of the distributor or retail seller making express
warranties with respect to used consumer goods (and not the
original manufacturer, distributor, or retail seller making
express warranties with respect to such goods when new) to
maintain sufficient service and repair facilities within this
state to carry out the terms of such express warranties.
-
The provisions
of Section 1793.5 shall not apply to the sale of used consumer
goods sold in this state.
-
The duration of
the implied warranty of merchantability and where present the
implied warranty of fitness with respect to used consumer
goods sold in this state, where the sale is accompanied by an
express warranty, shall be coextensive in duration with an
express warranty which accompanies the consumer goods,
provided the duration of the express warranty is reasonable,
but in no event shall such implied warranties have a duration
of less than 30 days nor more than three months following the
sale of used consumer goods to a retail buyer. Where no
duration for an express warranty is stated with respect to
such goods, or parts thereof, the duration of the implied
warranties shall be the maximum period prescribed above.
-
The obligation
of the distributor or retail seller who makes express
warranties with respect to used goods that are sold in this
state, shall extend to the sale of all such used goods,
regardless of when such goods may have been manufactured.
California Lemon Law Civil Code Section
1795.6.
-
Every warranty
period relating to an implied or express warranty accompanying
a sale or consignment for sale of consumer goods selling for
fifty dollars ($50) or more shall automatically be tolled for
the period from the date upon which the buyer either (1)
delivers nonconforming goods to the manufacturer or seller for
warranty repairs or service or (2), pursuant to subdivision
(c) of Section 1793.2 or Section 1793.22, notifies the
manufacturer or seller of the nonconformity of the goods up
to, and including, the date upon which (1) the repaired or
serviced goods are delivered to the buyer, (2) the buyer is
notified the goods are repaired or serviced and are available
for the buyer's possession or (3) the buyer is notified that
repairs or service is completed, if repairs or service is made
at the buyer's residence.
-
Notwithstanding
the date or conditions set for the expiration of the warranty
period, such warranty period shall not be deemed expired if
either or both of the following situations occur: (1) after
the buyer has satisfied the requirements of subdivision (a),
the warranty repairs or service has not been performed due to
delays caused by circumstances beyond the control of the buyer
or (2) the warranty repairs or service performed upon the
nonconforming goods did not remedy the nonconformity for which
such repairs or service was performed and the buyer notified
the manufacturer or seller of this failure within 60 days
after the repairs or service was completed. When the warranty
repairs or service has been performed so as to remedy the
nonconformity, the warranty period shall expire in accordance
with its terms, including any extension to the warranty period
for warranty repairs or service.
-
For purposes of
this section only, "manufacturer" includes the
manufacturer's service or repair facility.
-
Every
manufacturer or seller of consumer goods selling for fifty
dollars ($50) or more shall provide a receipt to the buyer
showing the date of purchase. Every manufacturer or seller
performing warranty repairs or service on the goods shall
provide to the buyer a work order or receipt with the date of
return and either the date the buyer was notified that the
goods were repaired or serviced or, where applicable, the date
the goods were shipped or delivered to the buyer.
California Lemon Law Civil Code Section
1795.7.
Whenever a warranty, express or implied, is tolled pursuant to
Section 1795.6 as a result of repairs or service performed by any
retail seller, the warranty shall be extended with regard to the
liability of the manufacturer to a retail seller pursuant to law.
In such event, the manufacturer shall be liable in accordance with
the provisions of Section 1793.5 for the period that an express
warranty has been extended by virtue of Section 1795.6 to every
retail seller who incurs obligations in giving effect to such
express warranty. The manufacturer shall also be liable to every
retail seller for the period that an implied warranty has been
extended by virtue of Section 1795.6, in the same manner as he
would be liable under Section 1793.5 for an express warranty. If a
manufacturer provides for warranty repairs and service through its
own service and repair facilities and through independent repair
facilities in the state, its exclusive liability pursuant to this
section shall be to such facilities.
California Lemon Law Civil Code Section
1795.8.
Notwithstanding any other provision of law, this chapter shall
apply to a purchase in the United States of a motor vehicle, as
defined in paragraph (2) of subdivision (e) of Section 1793.22,
with a manufacturer's express warranty by a member of the Armed
Forces regardless of in which state his or her motor vehicle is
purchased or registered, if both of the following apply:
-
The member of
the Armed Forces purchases a motor vehicle, as defined in
paragraph (2) of subdivision (e) of Section 1793.22, with a
manufacturer's express warranty from a manufacturer who sells
motor vehicles in this state or from an agent or
representative of that manufacturer.
-
The member of
the Armed Forces was stationed in or a resident of this state
at the time he or she purchased the motor vehicle or at the
time he or she filed an action pursuant to this chapter.
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you live in a state other than California?
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